Return Policy

Need to return something? No problem, get started by filling out the form below!

Return Policy: We are more than happy to fully replace damaged or defective product*! All other reasons for return will be subject to the following conditions: Credit will be issued for the price of the product excluding shipping. A 10% restocking fee will be added. Return shipping is the responsibility of the returning party (unless the product is defective). Only product received back in good condition will be credited. A valid Returned Goods Authorization (RGA) must be included with the returned product. After the form below has been submitted, our team will review and email you an authorized RGA form which must be included in the return package. You will have 14 days to return the package from the date on the RGA. 

*If you have a picky eater please reach out to so we can help troubleshoot! Sometimes the horses that "won't eat" are the ones that need the most support and we would love to help!